Shipping policy

  • FREE Shipping to Canada & USA on orders starting at $80
  • Canada & USA Shipping Time: 3-5 business days
  • Worldwide Shipping available at checkout
  • Express shipping available at checkout
  • Comes with a handwritten note
  • If this is a gift and you would like us to include a note with a specific message, indicate it in the "notes" section upon checkout
  • Refund & Exchange within 30 days. See details

 

I’m ordering a gift for someone. Can I have it shipped to their address?

Yes! We love to be part of your gift-giving. As you’re checking out online, add a note to your order to let us know this is a gift, the name of the person you’re buying it for, and their shipping address. We’ll make sure to take care of the rest.

You can even let us know if there’s a special note/message you’d like us to include! We will write the message on a nice gift tag.

Which countries do you ship to?

We currently ship within Canada, the United States, the UK, all of Europe, Australia, New Zealand, Philippines and many more countries. Shipping cost estimate will be available at checkout.

How long will it take to receive my order?

Once you place your order online, please allow 1-2 business days for us to package and ship your order. You’ll be notified as soon as your order is on its way. From there, the shipping times vary, as per below:

Within Canada: 3-5 business days
Within the US: 3-5 business days
International: Times will vary. Please check the shipping estimate upon checkout.

How much does shipping cost?

We offer free shipping on orders starting at $80 within the USA and Canada. If you’re not eligible for free shipping, you’ll be provided a shipping estimate during checkout. We also offer express options with UPS and DHL for an additional cost.

International shipping to other countries outside North America is also available. You will be quoted the amount at checkout.

Do I have to pay for duties before I receive my package?

For our customers in Canada and USA, no.

Other countries might charge customs duties and if this is the case you will be informed and billed by the courier on delivery. Unfortunately, we cannot take responsibility for any of these costs.

Can I get a refund or exchange?

Please read our Refund & Exchange policy